Política de envío

Welcome to YOUCANIC, where we strive to deliver our high-quality automotive products to you as efficiently as possible. Here’s our shipping policy:

Processing Time:
Orders placed on our website are typically processed within 1-2 business days.

Shipping Methods and Delivery Time:
We offer various shipping methods for our products. After processing and leaving the warehouse, items usually take between 2-7 business days to arrive at their destination but can take longer from time to time, especially during peak periods.

International Shipping:
At this moment, we offer shipping to select countries outside of the United States. Please note that international orders can take 7-21 business days to arrive after they are shipped since they need to pass through customs. Any potential customs charges are the responsibility of the customer.

Shipping Rates:
Shipping costs vary based on the weight and size of the product, as well as the destination. The cost will be calculated and displayed at checkout.

Tracking Your Order:
Upon the dispatch of your order, you'll receive a shipping confirmation email that contains the tracking number. You can use this tracking number to monitor your order’s progress.

Missing or Delayed Orders:
If you haven't received your order within the expected timeframe, please contact our customer service team. While we're not responsible for any delays caused by the courier, we will help you to track down your parcel.

Damage During Shipping:
We take customer satisfaction very seriously. If your product is damaged during shipping, please contact us immediately. We will contact the shipping carrier to investigate the issue and strive to replace or refund damaged goods where possible.

Please note that this policy is subject to change and might vary during promotional or holiday periods.

For any further inquiries regarding our shipping policy, please contact our customer service team at support@youcanic.com

Thank you for choosing YOUCANIC!